Fequently Asked Questions

What is WeTeach.lu?

WeTeach.lu is an online platform where educators can share and sell educational resources. Our mission is to support teachers by providing a marketplace for high-quality teaching materials, tools, and ideas.

How do I create a seller account on WeTeach.lu?

To become a seller, you need to register for an account on WeTeach.lu. After registration, you can complete your seller profile and start listing your educational resources. Detailed instructions can be found in the “Seller Registration” section of our help center.

What types of resources can I sell on WeTeach.lu?

You can sell a variety of educational resources, including lesson plans, worksheets, presentations, and digital tools. Ensure that all resources comply with our content guidelines and intellectual property policies.

How do I list a resource for sale?

To list a resource, log in to your seller account, go to the “Create New Resource” section, and follow the prompts to upload your file, set a price, and provide a description.

What are the fees associated with selling on WeTeach.lu?

Sellers are subject to transaction fees, payment processing fees, and an annual registration fee. The registration fee is 50€ for the first year and 80€ for each subsequent year. Details on all applicable fees can be found in the “Seller Fees” section of our Terms of Service.

How do I receive payment for my sales?

Payments are processed through your selected payment method. You can choose from various options, such as bank transfer or PayPal. Payments are typically disbursed on demand by filling out a withdrawal request on your dashboard.

What is the refund policy for buyers?

All sales are considered final and nonrefundable once an order is submitted, except as outlined in our Refund Policy. We may, at our discretion, issue a refund for reasons outside the standard policy. Refer to the “Refund Policy” section for more details.

How do I request a refund?

If you believe you are eligible for a refund, please contact our support team with your order details (info@weteach.lu). Refunds will be processed in accordance with our Refund Policy.

How do I ensure my resources comply with intellectual property laws?

Make sure that all resources you upload are original or properly licensed. Avoid using copyrighted materials without permission. Refer to our Intellectual Property section in the Terms of Service for detailed guidelines.

What should I do if I encounter technical issues with the platform?

If you experience technical difficulties, please contact our support team for assistance. (support@weteach.lu)
Provide detailed information about the issue, including any error messages or screenshots, to help us resolve the problem quickly.

What are transaction fees?

Transaction fees are small charges applied to each resource sold through our platform. These fees cover payment processing costs incurred through third-party gateways such as PayPal or Stripe.

Why are transaction fees applied?

Transaction fees are necessary to cover the costs charged by payment processors (like PayPal or Stripe) for managing secure and reliable transactions. These fees ensure that payments are processed efficiently and safely for both sellers and buyers.

When are transaction fees applied?

Transaction fees are applied individually to each resource sold. They are deducted from the resource price before calculating the seller’s earnings.

How are transaction fees calculated?

Transaction fees are based on the price of each resource and are calculated as follows:

Resource Price ≤ 2 EUR: Fixed fee of 0.20 EUR.

Resource Price > 2 EUR and ≤ 3 EUR: Fixed fee of 0.30 EUR.

Resource Price > 3 EUR and ≤ 5 EUR: Fixed fee of 0.35 EUR + 1.5% of the resource price.

Resource Price > 5 EUR: Fixed fee of 0.35 EUR + 3% of the resource price.

How do transaction fees affect my earnings?

After transaction fees are deducted from each resource price, the remaining amount is used to calculate your earnings. Your revenue is then distributed based on the predefined revenue-sharing percentage. For example:

Instructor Share: 82% (default)

Platform Share: 18% (default)

This ensures that your earnings reflect the resource price after covering necessary processing costs.

Are transaction fees refundable?

Transaction fees are non-refundable, as they represent the payment processing costs that are incurred regardless of changes or cancellations in the order.

How much should I charge for my resources?

We recommend setting prices starting at 5 EUR or higher. This ensures:

•Your effort and expertise are adequately rewarded.

•Transaction fees and revenue sharing have a smaller impact on your net earnings.

What happens with lower prices?

When resources are priced too low (e.g., below 5 EUR), transaction fees take up a larger percentage of the revenue. This means:

•A significant portion of the price goes toward covering transaction costs.

•Your earnings after fees and revenue sharing may not fully reflect the value of your work.

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